no refunds for accidental orders or changed minds.

Shipping Policy – VoluLisse

Thank you for shopping with VoluLisse. Below is our full Shipping Policy to help you understand how and when your order will arrive.

Order Processing

All orders are processed within 1 business days
You will receive an email confirmation with tracking information once your order has shipped.

During high-volume periods, processing times may be slightly extended.

Shipping Times

Standard shipping typically takes:

USA: 5–16 business days

Shipping times are estimates and may vary based on customs, carrier delays, weather, or high-volume seasons.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery location and selected shipping method.

Order Changes & Cancellations

Because orders begin processing quickly, we cannot cancel or modify an order once it is placed.

This includes:

Accidental orders

Changed minds

Wrong address entry

Choosing the wrong product or quantity

Please review your order carefully before submitting.

VoluLisse is not responsible for packages shipped to incorrect addresses provided by the customer.

Tracking Your Order

All orders come with a tracking number.
Tracking updates may take 24–72 hours to appear after the package is shipped.

Lost, Delayed, or Stolen Packages

Once your package leaves our facility, delivery is the responsibility of the shipping carrier.

VoluLisse is not liable for:

Delayed deliveries

Lost packages

Stolen packages

Incorrect addresses provided by the customer

If an issue occurs, we recommend contacting the carrier directly with your tracking number for assistance.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with:

Your order number

Photos of the item

Photos of the packaging

We will be happy to assist with a replacement if eligible.

International Shipping & Customs

International orders may be subject to customs fees, taxes, or import duties.
These charges are set by your country and are the customer’s responsibility.

Contact Us

If you have questions about your order or shipping, please contact us at:

📧 support@volulisse.com